Coronavirus and My Commitment to You
Because of the spread of COVID-19, I wanted to take a minute to let you all know my plans for the shop and to reaffirm my commitment to you all in providing the products you paid for, and to be transparent as possible about potential outcomes.
As of right now, there are only 6 confirmed cases of COVID-19 here in Utah. Three of which are in Salt Lake City. As of today, I have self quarantined in order to not only protect my family, but to protect myself as well. What this means for y'all at this juncture, is not much. I will be operating my shop as normal. Current processing time is 3-10 business days and unless something else happens, I don't see that changing any time soon. However, I do ask that you be patient with USPS in delivering your orders. As this virus spreads, USPS will be under substantial strain to keep pace with current demands for delivery. As such, I ask that you wait 14 business days from the day you receive your tracking number before contacting me if you haven't received your order. At that point we will go through the normal find mail process and potential replacement scenario.
In the event that I, or one of my family members does fall ill with COVID-19, I will suspend all order processing and will reach out to those of you who would be affected by this delay as to your options by email. I know that many of my customers are high risk when it comes to this infection and even though we have been told that mail is safe, I would rather be cautious about it and not risk the chance of infecting any of you.
If you have any questions about this, please feel free to message me through the chat feature, or by clicking on "Contact Us" listed in the menu.
I'm not a praying person, but I will be lighting a candle and hoping that all of you stay virus free.
Love and Light